Refund and cancellation policy
Last updated 15 October 2026
Pro is a one-time pass with no auto-renewal, so there is nothing to cancel — and if something goes wrong, we'll make it right.
Cancellation
Pro doesn't renew by itself. When your pass ends you return to the free plan; your resumes and portfolio stay.
Refunds
- If you were charged but Pro wasn't applied, or you were charged twice, we refund the extra payment in full.
- If you're not satisfied, write to us within 7 days of payment and we'll refund it, provided the pass hasn't been used heavily (for example, many downloads).
- A refunded payment removes its Pro days from your account.
How to request
Email [email protected] from the address on your JotCV account with the payment date and amount. Approved refunds go back to the original payment method through Razorpay, usually within 5–7 working days depending on your bank.